Global Service Provides Security Lifetime Performance
Customer proximity through digital service - find what you are looking for here
Start a long-term relationship with a competent partner at your side – HUBER Global Service. Now also in the online shop!
The main objective of the Service business area is to maintain the decisive advantages and performance of HUBER plants for the operator in the long term. The expansion of our services to include a shop for individual spare and wear parts needs is therefore only logical. HUBER is thus expanding its active services, which accompany the installed machines and plants for a 'machine life' and thus ensure their permanent use.
Their purpose:
Our offer:
In order to meet the constantly increasing demands, it is our special concern to always grow with these demands and to develop further – your requirement is our incentive!
We stand for excellent quality, punctual and high-quality processing, many years of experience and professional competence!
Your benefits as a HUBER customer
After logging in to our webshop, as part of the HUBER Digital Platform, the individual customer area, also known as the Member Area, is available for every HUBER customer. In addition to the general functions of the overview page, you will also find the 'Machines' area here. In this, the customer-specific machines including individual spare part drawings and spare part articles with price and delivery information are made available and offered for direct purchase. In addition, you will find the contact details of your contact person at HUBER and can also edit your own contact details.
The most important functions of the shop are
The most important functions of the shop are: Quotation function: Direct request for quotations.
• Quote function : Directly obtaining offers.
• Ordering function: Immediate triggering of orders.
• Query function: Requests for products are also automated.
• Identification of spare parts: Based on customer-specific 2D spare part drawings, identification is guaranteed at all times.
• Employee administration: The management of internal customer colleagues is the responsibility of the customer and is therefore highly flexible.
The advantages of using our shop are:
• 24/7 availability: You can access the webshop and place your orders at any time.
• Digital capture of all relevant information possible: You can access all the information about the products you need digitally without having to contact a contact person.
• Faster quotation, inquiry and order process: You can quickly and easily obtain and place quotes, requests and orders online without having to contact a contact person.
HUBER recognises that customer loyalty is not built on superior product quality alone but also on the commitment of a manufacturer to offer life-long product assistance and support.
We achieve this with the HUBER Global Service, which we offer you and are proud of. We are available to our customers around the clock, all over the world, and thus maintain the quality of our product, but also the performance you expect in operation.
HUBER Service offers all services for the optimum operation of machines and plants:
- Installation and commissioning service
- Spare parts service
- Repair service
- Maintenance service
- Plant optimisation
- Consultancy service
- Plant refurbishment
- Factory repair
- Third-party products
- Training service
- Operational support
